Visiting from out of state and they had the exact model we were looking for. Blake was amazing and attended everything perfectly throughout the process! Gave me a great price on my trade and worked to get our numbers right; Highly recommend anyone in the market to buy your next BMW from here!
Tori professionalisms was above reproach. She made what was a very difficult and stressful experience for me more bare able. She kept me informed as to the progress of my vehicle. She answered questions. Respond to text in a timely manner. I’m very pleased with the service I received from BMW of Albany. Thank you.
From the time we arrived this morning until we left the dealership, everyone was friendly and willing to make our time there while waiting for the service in our vehicle as pleasant as possible.
Mr. Kurtis and Derrick Davenport are the people to see here. They can direct you to the appropriate salespersons for buying your dream car.
I originally had to have my car towed due a flat tire, which was quite stressful to say the least. I had plans to go out of town for a retirement celebration for my best friend. It was so great to see that my vehicle received a complete checkup to make sure everything was fine. The surprise was to actually see the video checkup occurring. This set my soul at ease! My experience was professional from start to finish and I love everyone at BMW of Albany!! I have been a customer for many years and will remain a customer.
It was a pleasure buying my 540 BMW in Albany Ga.Tori,Kim,Derek and of course Rob I’m very grateful to.Rob was exceptional coming over the house to help me understand how to operate the car fully.
Ms. Hardin was both very helpful and professional in her role as my service representative. Her commitment to customer service was very evident and I applaud her in her efforts to ensure my satisfaction.