“ Ms. Victoria was very helpful & friendly. Excellent customer service. She went out of her way to help me out. I am very pleased with her service. ”

“ Tori was great. She did a lot to make my experience really good and wonderful . Tori is Victoria. She went out of her way to help me. She was very knowledgeable, precise and everything that I would want and expect as my service manager, very honest, trustworthy and fair. ”

“ Ms. Victoria was very helpful & friendly. Excellent customer service. She went out of her way to help me out. I am very pleased with her service. ”

“ Tori was great. She did a lot to make my experience really good and wonderful . Tori is Victoria. She went out of her way to help me. She was very knowledgeable, precise and everything that I would want and expect as my service manager, very honest, trustworthy and fair. ”

“ Victoria and staff were very accommodating. Provided loaner car due to parts arival. ”

“ Ms. Victoria was very friendly and helpful with all my needs and questions. The dealership handled my vehicle service in a timely manner. I was pleased. ”

“ Ms. Victoria was very friendly and helpful with all my needs and questions. The dealership handled my vehicle service in a timely manner. I was pleased. ”

“ BMW of Albany is responsive, does quality work, and will work with your schedule to get your vehicle serviced. When there is a problem, they work to resolve it quickly. ”

“ Victoria is awesome. She all ways makes sure I understand the service needed for my vehicle. She checks on me while I wait to make sure I am okay until my vehicle is completed. Thanks for all you do. ”

“ Victoria is awesome. She all ways makes sure I understand the service needed for my vehicle. She checks on me while I wait to make sure I am okay until my vehicle is completed. Thanks for all you do. ”

“ Prompt service. Victoria reached out to me to answer questions and was very friendly. I will return to BMW for future service needs thank you ”

“ Prompt service. Victoria reached out to me to answer questions and was very friendly. I will return to BMW for future service needs thank you ”

“ The Dealership is always professional and timely in performing whatever is needed . The wait time is never excessive and the staff is courteous and helpful. ”

“ I love going in and getting the loaner car so I don't have to sit and wait for my car. Service department is great. ”

“ I received wonderful service today, as I previously have. Victoria was caring and very knowledgeable. Victoria informed me when my car was test driven and every step that occurred during servicing, including them having it washed after servicing the vehicle, which I love. Additionally, another customer from Tifton and I were and she told me she was very happy with her recently purchased vehicle and noted she appreciated the way she was treated at the dealership. Great vehicles and great service...View More ”

“ Victoria was great. She was very attentive and addressed all my concerns. Everyone at this dealership has been wonderful. Very satisfied with BMW of Albany. ”

“ The Dealership is always professional and timely in performing whatever is needed . The wait time is never excessive and the staff is courteous and helpful. ”

“ Victoria was great. She was very attentive and addressed all my concerns. Everyone at this dealership has been wonderful. Very satisfied with BMW of Albany. ”

“ I received wonderful service today, as I previously have. Victoria was caring and very knowledgeable. Victoria informed me when my car was test driven and every step that occurred during servicing, including them having it washed after servicing the vehicle, which I love. Additionally, another customer from Tifton and I were and she told me she was very happy with her recently purchased vehicle and noted she appreciated the way she was treated at the dealership. Great vehicles and great service...View More ”

“ I love going in and getting the loaner car so I don't have to sit and wait for my car. Service department is great. ”

“ Victoria is awesome! Great customer service ethics and Blake hands down to a great salesman. Very professional and made sure I was happy at the end ”

“ Victoria was very friendly, professional and courteous. She was very efficient and caring in getting my car repaired and answered all my questions in a very timely manner. ”

“ Victoria is awesome! Great customer service ethics and Blake hands down to a great salesman. Very professional and made sure I was happy at the end ”

“ Victoria was very friendly, professional and courteous. She was very efficient and caring in getting my car repaired and answered all my questions in a very timely manner. ”

“ I brought car in for servicing based on fault code. Service team set me up with a loaner vehicle while part was ordered. Service techs provided detailed notes of diagnosis and repairs. Bery happy with this visit. New service manager was very helpful as well. ”

“ Very pleased with their concerns, help and kindness! This is my first bmw ,Ihave always had a a lincoln since 1970! SOO I hope I will be happy once I learn every thing!! I was hoping that my seat belts would have come out cleaner, but that's all!! ”

“ It's not so much the dealership!! It's people at the dealership like Victoria Hardin. Met me at the door, invited me into her office and took time to ask me how was my day and asked what could she do for me? Still smiling and making me feel as if I was the only customer. I felt I was important to Ms. Hardin. ”

“ Excellent! Professional! Knowledgeable! Tori is phenomenal and has a passion for her clients. Tori is a team player! My first impression was when, Tori saw me waiting and answered my questions with details & confident of the products and services. ”

“ Excellent! Professional! Knowledgeable! Tori is phenomenal and has a passion for her clients. Tori is a team player! My first impression was when, Tori saw me waiting and answered my questions with details & confident of the products and services. ”

“ It’s not so much the dealership!! It’s people at the dealership like Victoria Hardin. Met me at the door, invited me into her office and took time to ask me how was my day and asked what could she do for me? Still smiling and making me feel as if I was the only customer. I felt I was important to Ms. Hardin. ”

“ Very pleased with their concerns, help and kindness! This is my first bmw ,Ihave always had a a lincoln since 1970! SOO I hope I will be happy once I learn every thing!! I was hoping that my seat belts would have come out cleaner, but that's all!! ”

“ I brought car in for servicing based on fault code. Service team set me up with a loaner vehicle while part was ordered. Service techs provided detailed notes of diagnosis and repairs. Bery happy with this visit. New service manager was very helpful as well. ”

“ This is our second BMW and our first from BMW of Albany. We had brought our other car here for service and the quality of the service department is what led us to buy our next one from them. They are friendly, caring, and thorough. They have resolved all of our service questions and have gone above and beyond what I have been used to in a service department. Our service contact, Tori Hardin, made sure that we were well taken care of and that our vehicle received excellent service. Ask for her...View More ”

“ This is our second BMW and our first from BMW of Albany. We had brought our other car here for service and the quality of the service department is what led us to buy our next one from them. They are friendly, caring, and thorough. They have resolved all of our service questions and have gone above and beyond what I have been used to in a service department. Our service contact, Tori Hardin, made sure that we were well taken care of and that our vehicle received excellent service. Ask for her...View More ”

“ Pleasant atmosphere throughout the dealership. Greeted by name when I arrived (not that I'm there often). I explained the problem and they immediately addressed it, explaining the warranty coverage and how long it would take. Very timely. ”

“ Pleasant atmosphere throughout the dealership. Greeted by name when I arrived (not that I'm there often). I explained the problem and they immediately addressed it, explaining the warranty coverage and how long it would take. Very timely. ”

“ The staff was phenomenal, very accommodating. Minus the main lady in charge of letting you know the cost of your repair; cold, detached & fake friendly. If it wasn’t for I would’ve given 5 stars ”

“ Great service! Victoria was nice and pleasant to work with. She updated me frequently on the status of my vehicle. The grounds are well kept and my service was prompt. ”

“ Great service! Victoria was nice and pleasant to work with. She updated me frequently on the status of my vehicle. The grounds are well kept and my service was prompt. ”

“ They were thorough and alerted me to a bolt in my tire. Waiting area is nice. It was my first time visiting and they treated me well. ”

“ They were thorough and alerted me to a bolt in my tire. Waiting area is nice. It was my first time visiting and they treated me well. ”