BMW of Albany
SERVICE DEPARTMENT

Our Location

BMW of Albany
801 E. Oglethorpe Blvd.
Albany, GA 31705

Service: 229-306-3005

Service Hours

Monday7:30 am - 5:30 pm
Tuesday7:30 am - 5:30 pm
Wednesday7:30 am - 5:30 pm
Thursday7:30 am - 5:30 pm
Friday7:30 am - 5:30 pm
Saturday8:00 am - 1:00 pm
SundayClosed

Service Mobile Hours

Monday7:30 am - 5:30 pm
Tuesday7:30 am - 5:30 pm
Wednesday7:30 am - 5:30 pm
Thursday7:30 am - 5:30 pm
Friday7:30 am - 5:30 pm
Saturday8:00 am - 1:00 pm
SundayClosed
Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

RECEIVE A PREPAID CARD UP TO $100 ON SELECT ORIGINAL BMW TIRES.

Receive a $100 Visa® prepaid card with the purchase of four eligible* Bridgestone tires or a $70 Visa® prepaid card with the purchase of four eligible* Continental, Goodyear, Michelin or Pirelli tires.

Bridgestone...........................$100
Continental.............................$70
Goodyear.................................$70
Michelin...................................$70
Pirelli.........................................$70

Limited time only.
October 1 through December 31, 2019.

For a limited time, receive a $100 Visa® Prepaid Card on a set of four eligible* OEM, OEA or WIN Bridgestone tires, or receive a $70 Visa® Prepaid Card on a set of four eligible* OEM, OEA or WIN Continental, Goodyear, Michelin or Pirelli tires. Tires must be purchased at a participating BMW Center between October 1 and December 31, 2019. Submit your rebate claim online at http://BMW.offers-center.com/ with offer number 19-37451 or pick up the offer form at your BMW Center, and mail it in with a copy of your receipt and you will receive your prepaid card within 8-10 weeks. The completed form must be postmarked or submitted online within 30 days of the purchase date. Final claims must be submitted or postmarked by January 31, 2020 and received no later than February 15, 2020. Any submissions received after February 15, 2020 will not be honored, acknowledged, or returned.

*Contact center for details regarding eligible tires. Fleet vehicles are not eligible.

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Meet Our Service Staff

Service Manager Gilbert Schmitt
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Service Manager
Gilbert Schmitt
BMW Service Advisor Victoria Hardin
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BMW Service Advisor
Victoria Hardin
BMW Shop Foreman Joe Swofford
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BMW Shop Foreman
Joe Swofford
BMW Technician Chris  Riffle
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BMW Technician
Chris Riffle
BMW Technician Daniel Wakeham
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BMW Technician
Daniel Wakeham
BMW Technician John Morris
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BMW Technician
John Morris

Contact Information


Enjoyed my experience and will return for service to car as well as when I purchase my tires. Thanks again for the smiling faces. Will be back

- fwr61, DEALERRATER

I took my car in for an oil change, Victoria was my service person. She was very friendly and genuine. The time frames she gave were right on.

- berkowitz.christa, DEALERRATER

My experience overall was great and easy. Blake was my sales man. He was able to answer all my questions and I was able to test drive my car for a extended amount of time. Victoria was awesome she gave me information about my oil change and kept me informed on the wait time. Mauricio helped me...

- MEGCAL156, DEALERRATER

I received great service at this location the day I went in for the oil change. The employees were very friendly and helpful. Left out with a nice clean vehicle. Thank you.

- Wisegal2, CARS

My experience overall was great and easy. Blake was my sales man. He was able to answer all my questions and I was able to test drive my car for a extended amount of time. Victoria was awesome she gave me information about my oil change and kept me informed on the wait time. Mauricio helped me...

- MEGCAL156, CARS

Enjoyed my experience and will return for service to car as well as when I purchase my tires. Thanks again for the smiling faces. Will be back

- fwr61, CARS

I took my car in for an oil change, Victoria was my service person. She was very friendly and genuine. The time frames she gave were right on.

- berkowitz.christa, CARS

I received great service at this location the day I went in for the oil change. The employees were very friendly and helpful. Left out with a nice clean vehicle. Thank you.

- Wisegal2, DEALERRATER

This is the third vehicle I have purchased from this dealership. I will return. Blake Wills was a super salesperson. Hope he is there in a few years when I go back. The technology person was quite informative, too. Great job, guys!

- DLANE104, DEALERRATER

Victoria was Amazing as Always. She had a loaner vehicle ready when I arrived so I would not be late to work. She is prompt and able to answer all of my questions and concerns. Notified me when my vehicle was ready. Great Customer Service Experience!!

- Anonymous, DEALERRATER

This is the third vehicle I have purchased from this dealership. I will return. Blake Wills was a super salesperson. Hope he is there in a few years when I go back. The technology person was quite informative, too. Great job, guys!

- DLANE104, CARS

Victoria was Amazing as Always. She had a loaner vehicle ready when I arrived so I would not be late to work. She is prompt and able to answer all of my questions and concerns. Notified me when my vehicle was ready. Great Customer Service Experience!!

- Anonymous, CARS

While driving to Albany from Jacksonville Florida to spend Thanksgiving with my family my vehicle ran hot and I had to stop multiple times and finally made to our destination and spent an amazing day with my family and then the next day my son called BMW of Albany and to my surprise was to able to...

- busseysandra, DEALERRATER

I had a very good experience with the service representative she was very helpful and knowledgeable, the show room was very clean and beautiful I enjoyed my visit

- EDDIEDUNN56, DEALERRATER

Everytime I Have Visited The Service Department I Always Have Gotten A Warm And Wonderful Service From The Staff I Highly Recommend BMW Of Albany For All Your Service Needs.

- watsonwarren12, DEALERRATER

Victoria is so friendly and helpful when I need my BMW serviced. She goes beyond limits to solve problems if there is one. She is a great asset to this dealership! I want to personally thank her. I received great service on the last visits. My new tires are great too! .

- REDMAN_NANCY, CARS

I had a very good experience with the service representative she was very helpful and knowledgeable, the show room was very clean and beautiful I enjoyed my visit

- EDDIEDUNN56, CARS

Victoria is so friendly and helpful when I need my BMW serviced. She goes beyond limits to solve problems if there is one. She is a great asset to this dealership! I want to personally thank her. I received great service on the last visits. My new tires are great too! .

- REDMAN_NANCY, DEALERRATER

While driving to Albany from Jacksonville Florida to spend Thanksgiving with my family my vehicle ran hot and I had to stop multiple times and finally made to our destination and spent an amazing day with my family and then the next day my son called BMW of Albany and to my surprise was to able to...

- busseysandra, CARS

Appointment went smoothly. Work done in timely fashion and very considerate. Clean and comfortable waiting area. Car was tidy upon completion of work. Will be back

- LAURABENNETT3, CARS

Appointment went smoothly. Work done in timely fashion and very considerate. Clean and comfortable waiting area. Car was tidy upon completion of work. Will be back

- LAURABENNETT3, DEALERRATER

Everytime I Have Visited The Service Department I Always Have Gotten A Warm And Wonderful Service From The Staff I Highly Recommend BMW Of Albany For All Your Service Needs.

- watsonwarren12, CARS

Very pleased with service and loaner car I got there early in the morning and dropped off my car. Was greeted pleasantly and given a nice loaner for the day. The completed all the work by the end of the day. When they said they would and I got my car back cleaned I said and out.

- ecu2000, CARS

Everyone is always professional and very informative at the BMW dealership in Albany, Ga. It was a pleasure to work with Tori in the service department

- Eve Futch, CARS

Very pleased with service and loaner car I got there early in the morning and dropped off my car. Was greeted pleasantly and given a nice loaner for the day. The completed all the work by the end of the day. When they said they would and I got my car back cleaned I said and out.

- ecu2000, DEALERRATER

Everyone is always professional and very informative at the BMW dealership in Albany, Ga. It was a pleasure to work with Tori in the service department

- Eve Futch, DEALERRATER

Was very pleased with attention to the details and knowledge that I was provided to help me in making my decision about the best options for the repairs of my car.

- frankonohwosa, DEALERRATER

Was very pleased with attention to the details and knowledge that I was provided to help me in making my decision about the best options for the repairs of my car.

- frankonohwosa, CARS

Every time I have come to BMW Of Albany I have an amazing experience! Everyone is super nice and friendly and always requesting for my needs!

- Lovely Jay, DEALERRATER

Every time I have come to BMW Of Albany I have an amazing experience! Everyone is super nice and friendly and always requesting for my needs!

- Lovely Jay, CARS

Michelle always try to get my vehicles serviced as soon as possible. She understands my busy schedule and always make sure I have a loaner when I leave a vehicle for servicing.

- Dr D., CARS

Michelle always try to get my vehicles serviced as soon as possible. She understands my busy schedule and always make sure I have a loaner when I leave a vehicle for servicing.

- Dr D., DEALERRATER

ALWAYS great service with Albany Motorcars!!! Top notch!

- Lori Brooks, GOOGLE

Great service! I gave 4 stars only because I didn’t get my vehicle back on the expected date.

- Kay Bell, GOOGLE

Nice and clean facility!

- James Kim, GOOGLE
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